Shipping policy

Shipping Policy

Thank you for shopping with Lecelesti. Please read our shipping policy carefully before placing your order.

Processing Time

All orders are processed within 1–3 business days.
Please note that some items may be pre-orders, in which case production and processing times will be clearly stated on the product page.

Shipping Time

Once your order has been processed, estimated delivery times are:

Australia & New Zealand: 7–14 business days
United Kingdom & Canada: 7–18 business days

Delivery times are estimates and may vary due to customs, carrier delays, or high-demand periods.

Pre-Orders

For pre-order items, orders will ship 3–4 weeks after being placed. Estimated shipping timelines are provided on the product page and at checkout.

Shipping Costs

Shipping costs (if applicable) are calculated at checkout
Any customs duties or taxes are the responsibility of the customer

Tracking Information

Once your order has shipped, you will receive a confirmation email with tracking information. Please allow 24–72 hours for tracking updates to appear.

Delays

Lecelesti is not responsible for delays caused by shipping carriers, customs processing, or circumstances beyond our control.

Incorrect Address

Please ensure that your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.